Frequently Asked Questions
Everything you need to know about Vista Blue Connect, the association management platform built for Florida condominium associations.
Getting Started
What is Vista Blue Connect?
Vista Blue Connect is a cloud-based association management software built for Florida condominium associations. It provides unlimited document storage, owner communication via email and SMS, Florida compliance tracking, tenant management, and mobile apps for iPhone and Android.
How do I get started with Vista Blue Connect?
Getting started takes three steps: 1) Schedule a free walkthrough with our local team (in person or virtually), 2) We migrate all your documents at no extra charge, 3) Your portal goes live in days with full training. Meet with us by appointment only at the Walgreens Building (100-110 Century Blvd, Suite 202).
How long does it take to set up Vista Blue Connect?
Most associations are up and running within days, not weeks or months. After your initial walkthrough, we handle all document migration and portal setup. The exact timeline depends on how many paper documents need to be scanned.
Where is Vista Blue Connect located?
Vista Blue Connect is based in West Palm Beach, Florida. We meet by appointment only at the Walgreens Building (100-110 Century Blvd, Suite 202). Call us at (561) 562-4650 or email hello@vistablueconnect.com.
Pricing
How much does Vista Blue Connect cost?
Vista Blue Connect starts at $79/month + $1.50/unit for Vista Blue Management clients, or $99/month + $2.85/unit for independent associations. The one-time setup fee of $1,467 includes scanning up to 2,000 paper documents.
What's included in the monthly fee?
Everything: unlimited document storage, mobile apps for iPhone and Android, public website for your association, board forum access, email-to-upload feature, owner communication tools, compliance tracking, and ongoing support.
Does Vista Blue Connect scan paper documents?
Yes, the setup fee includes scanning up to 2,000 paper documents. Additional scanning is $0.25 per page. This is especially valuable for associations with decades of records in filing cabinets or boxes.
Features
Is Vista Blue Connect available on mobile?
Yes, Vista Blue Connect offers native mobile apps for both iPhone and Android. Access documents, receive push notifications, and manage your association from anywhere. Mobile apps are included at no additional cost.
What documents can I store in Vista Blue Connect?
Unlimited storage for all association records: meeting minutes, budgets, contracts, bylaws, insurance policies, reserve studies, inspection reports, and more. Upload via the web portal or email them to your dedicated upload address.
Can unit owners request documents through Vista Blue Connect?
Yes. Under Florida law, associations must provide requested documents within 10 business days. With Vista Blue Connect's full-text search, you can find any document instantly and respond to requests quickly.
How does Vista Blue Connect send notifications to owners?
Via email and SMS text messages. Send announcements to all unit owners with one click. Every notification is timestamped and logged for a complete audit trail, helping you meet Florida's notice requirements.
Does Vista Blue Connect track tenants and leases?
Yes. Upload lease documents, set expiration reminders, track tenant information, and maintain emergency contact directories. The system alerts you when leases are approaching expiration.
What is the Vista Blue Connect board forum?
A unique feature where board members from different associations can connect, discuss common challenges, share vendor recommendations, and learn from each other. Participation is optional.
Does Vista Blue Connect create a public website for our association?
Yes, included at no additional cost. Display your rules, contact info, and public documents. Useful for realtors and prospective buyers. You control what's public versus private.
Florida Compliance
Does Vista Blue Connect help with HB 1021 compliance?
Yes, Vista Blue Connect includes tools to help you stay organized for Florida's HB 1021 and HB 913 requirements: deadline reminders, audit-ready document storage, reserve study tracking, and board member certification tracking. Note: We're not a law firm—consult an attorney for legal advice.
How does Vista Blue Connect help with document request deadlines?
Florida law requires associations to provide requested documents within 10 business days. Vista Blue Connect's full-text search lets you find any document instantly, and all records are organized by year and type for quick retrieval.
Privacy & Security
Can other boards see our documents?
No, each association's documents are completely private. Only authorized users from your association can access your records. The optional board forum allows cross-building discussion, but never document sharing.
Is Vista Blue Connect only for one community?
Yes, Vista Blue Connect is built for Florida COAs by Vista Blue Management, a property management company based in West Palm Beach. Our team includes board members and property managers who built it to solve problems they experienced firsthand.
Still Have Questions?
Our local team is here to help. Meet us by appointment at the Walgreens Building or schedule a free demo.